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Technical Support Engineer  
Technical Support Engineer
Location : Basildon  
Salary : £32,000 - £35,000  
Contract : Permanent


Technical Support Engineer required for our client a specialist provider of services within commercial and domestic heating and the renewable energy industries, they possess over 50 year's experience in providing sales, service and installation to customers across the UK and overseas ranging from commercial business's and residential users.

They require a technically mined individual to join their Technical Support team, who is capable and able to solve and overcome issues over the phone by liaising with engineers that are on-site and customers by providing information on potential faults and diagnosing problems over the phone.

The successful Technical Engineer or Commercial Heating Engineer or Commercial Gas Engineer will also be responsible for providing support to the external and internal sales team by providing quotations, applications and giving updates on proceedings to the Regional Sales Managers.

Previous experience within Heating and/or Ventilation (H&V) will be required specifically, Commercial Boilers or Domestic Boilers, Burners and Heat Interface systems (HUI). Any knowledge of BMS Controls, Solar Thermal, CHP or Biomass Boilers would be a distinct advantage.

The position is office based and will require travelling to and from the office based near Basildon in Essex.

Role Requirements and Qualifications:-

Knowledge of Mechanical Systems, Heating and Ventilation.
Able to work efficiently in providing correct and clear advice.
Experience with Estimating or Design would be advantageous.
Excellent telephone manner and IT skills.
Possessing a Mechanical Engineering degree would be highly desirable.

Technical Support Engineer Package:-

£32,000 - £35,000
Performance Related Bonus Scheme
Pension
Medical 50% Subsidised
25 Days Holiday

Lamonbys Building Services division is an integral part of what we do in sourcing high calibre candidates within, Design, Project Management, Estimating, Sales and Engineering.